How Prime Murray Pty Ltd collects, uses, stores, and protects your personal information, in accordance with the Australian Privacy Act 1988.
Prime Murray Pty Ltd (ABN 97 695 438 316, ACN 695 438 316) is committed to protecting the privacy of individuals whose personal information we collect and handle. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act.
This policy applies to all personal information that we collect through our website at primemurraypty.site, via email, or through direct business interactions. It also applies to information provided to us by third parties in connection with our services.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes but is not limited to:
We collect personal information only by lawful and fair means, and only when it is reasonably necessary for one or more of our business functions or activities. The types of personal information we collect include:
Where practicable, we will collect personal information directly from the individual concerned. If we collect information from a third party, we will take reasonable steps to ensure the individual is aware that their information has been collected (APP 5).
We use and disclose personal information only for the primary purpose for which it was collected, or for a directly related secondary purpose that would be reasonably expected by the individual. Specifically, we may use or disclose your personal information to:
We do not disclose personal information to overseas recipients unless required by law, and we take reasonable steps to ensure that any overseas disclosure complies with the APPs (APP 8).
Our website at primemurraypty.site does not currently use tracking cookies, advertising cookies, or third-party analytics services. We may collect standard server log data (such as IP addresses, browser type, and pages visited) as part of normal website operation. If we introduce cookies in the future, we will update this policy and provide appropriate notice and consent mechanisms in accordance with the APPs.
We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up to date (APP 10). If you become aware that any personal information we hold about you is incorrect or incomplete, please contact us at ceo@primemurraypty.site so we can amend it.
We protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure (APP 11). Our security measures include:
You have the right to request access to personal information that we hold about you. You may also request that we correct any personal information that is inaccurate, incomplete, or out of date.
To make an access or correction request, please contact us at:
We will respond to your request within a reasonable period (not exceeding 30 days) and may ask you to verify your identity before providing access. We may refuse access in certain circumstances as permitted by the Privacy Act, such as where providing access would pose a serious threat to the life, health, or safety of any individual, or would have an unreasonable impact on the privacy of others.
If you believe that we have breached the APPs or your privacy rights, you may make a complaint by contacting us at ceo@primemurraypty.site. We will acknowledge your complaint promptly and endeavour to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at:
Where it is lawful and practicable, you may choose to interact with us anonymously or under a pseudonym. However, in many cases we will need to collect your identity and contact details in order to provide our services. We will let you know when identification is required.
We do not use or disclose your personal information for direct marketing purposes unless you have provided explicit consent. You may opt out of any marketing communications at any time by contacting us at ceo@primemurraypty.site. Upon receiving an opt-out request, we will cease using your personal information for direct marketing within a reasonable period.
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it in accordance with APP 11.2.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you have any questions about this Privacy Policy or our handling of personal information, please contact us:
Effective date: 1 January 2026